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Case study: A successful laboratory outreach AR implementation
Using a business model from a recently implemented RCM client, let’s examine key components that
contributed to the driving force of their successful lab outreach AR implementation (Figure 1).
Before the project began:
à We conducted a thorough evaluation of the existing infrastructure and a complete review and
assessment of the client’s current system.
à The implementer noted system functionalities that would enhance the efficiency of the
billing process.
à Changes to setup were identified that would ensure optimal use of the system.
à Planning and documenting a detailed strategy provided the client a clear understanding of the
approach and guaranteed that their business needs would be met while leveraging the functionality
of the system.
RCM Enterprise Services, Inc. | A Revenue Cycle Management Company
